Frequently Asked Questions

Q: I want to replace my existing entry door. What measurements do I need to take to ensure that I order a door that will fit my opening?
A: There are two ways to replace your entry door. You can replace just the door panel, or slab, or the entire prehung (including door frame) unit.
For the slab only, measure the height and width on the door you are replacing – do not measure sweep (weather seal) on the bottom of the door. If you wish to have the door prepped for hinges, lockset and deadbolt you will need to supply us the following information:

– Distance from the top of the door to the top of the first hinge,
– Distance from the top of the door to the top of the second hinge,
– Distance from the top of the door to the top of the third hinge,
– Distance from the top of the door to the top of the fourth hinge (for 96” doors),
– The size of hinge you are using (width and height with hinge open),
– Distance from the top of the door to the center of the deadbolt,
– Distance from the top of the door to the center of the lockset,
– Distance from the edge of the door to the center of the deadbolt and from the edge of the door to the center of the lockset. They should be the same.

For the entire prehung unit, measure the height and width of your entire door opening, stud to stud, floor to header – called the rough opening. To measure accurately, you might have to remove some interior casing (moulding) to see the backside of the door frame. Typically, no more than a one inch of extra space is desired between the actual (outside to outside) door unit dimension and the rough opening, length and width. Shimming, blocking or additional framing may be required in the opening to accommodate the new door unit. Please consult us for additional help.

Q: Can I use a storm door in front of my entry door?
A: Storm doors can be used, but should NOT be used in conjunction with doors painted or stained with dark colors or in areas of high heat or intense sun exposure. We strongly recommend using a vented storm door which allows the trapped heat to escape, prolonging the life and performance of your door. Improper storm door applications can void the warranty on your entry door.
Q: Do eDoors entry doors meet Energy Star® qualifications?
A: Yes, when our fiberglass or steel entry doors are assembled into entry unit, the assembled unit can be considered Energy Star compliant.
Q: Does eDoors make fire-rated doors? Is so, how do I determine the fire rating on the door?
A: eDoorts makes a wide variety of 1-3/4” thick interior doors that are available with a 20-minute fire rating. Several doors are also available with a fire rating of 45-, 60- or 90-minutes in duration. Please contact us to ensure that the configuration you have chosen will meet your specific fire door application.
Q: Do eDoors doors meet any “green” certifications?
A: At this time, there is no clear definition of “green.’’ However, there are many different associations that are attempting to develop “green” standards. eDoors doors can be configured to meet specific “green” characteristics. The appropriate products will be determined by the properties you are attempting to attain.

        



All Our Products Meet and Exceed the Performance Standards set by the Industry